FAQs & Common Objections
Will using compatible transceivers void my equipment warranty?
No, it will not. Global regulations like the Magnuson-Moss Warranty Act (US) and similar laws in other regions prohibit manufacturers from voiding warranties simply for using third-party components — unless they can prove the part directly caused damage.
Are compatible transceivers as reliable as OEM ones?
Yes. Our modules are manufactured in ISO-certified facilities using the same components as OEMs. Each transceiver undergoes full testing for performance, diagnostics, and error handling — ensuring reliability in mission-critical environments.
Will a compatible transceiver work with my Cisco, Juniper, HP, or Arista switch?
Yes. We pre-code each module for exact compatibility with your specified hardware. Our transceivers are plug-and-play with most major brands and models. If you’re unsure, we offer free compatibility checks before you buy.
Why are your prices so much lower than OEM optics?
Because you're not paying for a brand name. OEMs often mark up optics by 5–10x. We eliminate that overhead while maintaining the same quality and compliance — saving you money without compromising performance.
What if a transceiver fails or isn't recognized by my device?
We’ve got you covered. All our transceivers come with a full warranty and lifetime technical support. If a unit fails or isn’t recognized, we offer immediate replacement or refund — no long delays or red tape.
Will compatible optics affect my network performance or diagnostics?
Not at all. Our optics fully support Digital Optical Monitoring (DOM), error detection, and performance metrics — just like OEMs. You’ll get the same speed, throughput, and monitoring features at a fraction of the cost.